Survey and reporting tools adapted to your needs
A solution to your lack of time. Receive your survey results by email.
Survey management portal with integrated reporting tool
Your organization must perform various types of surveys on a regular basis. In order to keep tight control over the content and the quality of the surveys, it becomes imperative that you equip yourself with a survey platform that caters to your needs. You will then be able to generate surveys and reports adapted to your needs. Contact us to discuss your needs.
Surveys and reporting tools
For your survey process to be credible, you must use the services of an external resource.
- Demonstrates the respect of confidentiality
- Provides you access to expertise
- Provides access to tools on the cutting edge
You want your surveys to become an integral part of your processes and become a management tool?
Contact us so that we can identify together the solution that will meet your needs and maximize your return on investment.
We offer various types of surveys and reports to meet your particular needs.
perfoSURVEY
- Affordable survey tool,
- Standardized content with choice of questions,
- You receive a survey link that you provide your clients via your website, invoice, on a tablet or by email,
- You receive the results by email
- The report presents your results and the average results for your competitors (benchmark).
The various survey procedures
Simple
Using a single link:
- Placed on your website.
- Placed on the receipt or invoice.
- Placed at workstations.
- Sent by email by your organization.
Complex
- Personalized invitation sent by our firm.
- Invitation automatically sent via your systems, or other, according to your needs.
- Enter a file for respondent characteristics in the survey system.
- Email automatically sent with the responses or part of the responses from the respondents.
- Email alerts sent based on responses that do not correspond to your standards of performance.
- Creation and removal of groups (for access to the survey) by our clients’ survey administrators.
Survey content
Various options :
- Using the content of your existing surveys
- Using our standardized questionnaires.
- We submit a list of customizable questions.
- We develop a made-to-order survey content to meet your needs.
Access to results
Various options :
- Ability to limit access to certain results for different users.
- Custom reports received by email.
- Access to reports via a secured link.
- Ability to send email alerts (when results meet certain criteria).
Types of reports
Traditional
- Respondent profile
- Description of results
- Comments
High-Performance
- Priority of actions
- Best performers
- Ranking of results by respondent characteristics
- Ranking of questions by result
Types of surveys
Human Resources
- Employee satisfaction
- Employee engagement level
- Likelihood to recommend from the Net Promoter Score (NPS)
- Benchmark measurements (the employee compares you to other potential employers)
- Reasons employees are leaving
- Internal client satisfaction
- Inter-departmental satisfaction
- Evaluation of immediate supervisor
- Measure of the difference in perception between supervisors and employees
- Measure of the difference in perception between employees and customers
- Surveys to measure strategic plan indicators
Customers
- Customer satisfaction
- Likelihood to recommend from the Net Promoter Score (NPS)
- Benchmark measurements :
- the customer compares you to your competitors
- your results are compared with those of your competitors
- Submissions tracking survey
- Measurement of difference in perception between employees and customers
- Surveys to measure strategic plan indicators
- Surveys intended for your partners
- Satisfaction surveys for participants of events, seminars, conferences, conventions, activities
- Public consultation, of a group of people…